Tenants
Tenant's Guide
We offer a wide selection of properties either furnished or unfurnished. Our property lists are constantly being updated to cater for the fast moving market. We always meet our applicants and accompany them to the property which allows us to confirm what items will remain and what the tenants responsibilities are etc.
Assistance with Documentation
Tenants will have to complete an application form and reference form. Swan Residential Ltd staff will guide you through these should you require. All documentation will be carefully explained, should you require, ensuring you fully understand the legal implications before signing a tenancy agreement and committing to a tenancy. Cleared funds are required before you can move into a property and can be paid by Bank Transfer, Bankers Draft. Personal cheques will only be accepted at least 5 working days before the tenancy commences. You will be informed of a time and date arranged for the ‘Check In’. It is important that you attend the inventory check-in so that you can agree the contents and schedule of condition or to agree any amendments. We recommend that you keep the document in a safe place as it forms the basis of any claims for damages at the end of the tenancy.
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Safety Regulations As from 1st April 2009 Corgi has been replaced by Gas Safe as the regulatory body to ensure that all gas appliances are safe. Gas Appliances are checked annually by a Gas Safe registered engineer. You will be given a current Landlords Gas Safety Certificate at the start of a tenancy. The furniture and furnishings must always comply with the safety regulations. |
Deposits
Many tenants are concerned about their security deposit, which is held to cover the cost of any damages. Unless agreement is reached between the landlord and tenant, Swan Residential Ltd will pay the deposit into the Deposit Protection Service, a government approved scheme. The deposit is only released once both parties have agreed to dilapidations (if any).
Whilst in the property
You will be responsible for the property and will be expected to report any repairs to Swan Residential Ltd if it is a managed property or to your Landlord if it is a non-managed property. However, general maintenance, for instance changing light bulbs, keeping the drains clear, looking after the garden etc. will be down to you. If Swan Residential Ltd have been instructed by the Landlord to fully manage the property, a member of staff will visit you on a periodic basis to discuss any problems or queries you may have encountered. If the Landlord himself is looking after the property, you will be notified of his telephone number so that you may contact him direct should any problems occur.
Insurance
Swan Residential Ltd offer a comprehensive Contents Insurance Policy through Rentshield, specially designed for tenants renting properties. Please ask a member of staff for details.
